David

Dienhart

Objective

A career position where my Information Technology, Software Development and Electronic Engineering skills will add value.

Profile

I have delivered of over 300 high quality software development projects of varying sizes (up to 5000 hours) as both a manager and developer while at ACS. These projects have improved quality, reduced processing costs, improved efficiency, and generated revenue for the customer.

Accomplishments

• Planned and Delivered a Web Load Balanced Web Server solution to improve customer site speed and stability. (2011)


• Assembled team consisting of Development, QA, DBA, Production Control, and Production Support. Created and rolled out operating and SDLC processes and procedures and enforced “Best Practices” to ensure smooth operation. (2010)


• Met 99% on-time delivery Service Level Agreement for the 20 months that I managed the development team for account. (2010)

Special Skills

My project management, software development and research and development experience has honed the following skills:

• Leadership – Proven leader of teams consisting of up to 18 direct reporting members.


• Communication – Able to see the "big picture" and effectively communicate with various teams consisting of customer, business, production, and development personnel to provide high quality results.


• Management – Effective manager of personnel, hardware, and time.


• Execution – On-time delivery of projects while maintaining high quality standards.


• International – Comfortable working with teams at various locations both on and offshore.

Experience

ACS, A Xerox Company – Lexington, KY                           Feb 2005 – Present

Division Software Manager – Information Technology Organization        Jul 2010 – Present

Service Delivery Manager – Information Technology Organization           Nov 2008 – Jul 2010

Project Manager – Information Technology Organization                           Nov 2005 – Nov 2008

Senior Application Developer – Business Process Unit                             Feb 2005 – Nov 2005

Sargent & Greenleaf, Inc. – Nicholasville, KY                    Mar 2001 – Feb 2005

Design Engineer – Product Development                                                     Mar 2001 – Feb 2005

Daboo Development/Jaron USA, Inc. – Knoxville, TN        Feb 2000 – Mar 2001

Senior Application Developer – US Development Team                            Feb 2000 – Mar 2001

Denso Manufacturing, TN – Knoxville, TN                          Apr 1996 – Feb 2000

Equipment Design Specialist – Production Engineering                           Apr 1996 – Feb 2000

Computer Skills

Expert PC skills on Windows, Mac, and Linux/UNIX OS including:

• Office – MS Office, MS Project, SharePoint, Sametime, WebEx (Web Meeting)


• Development – PHP, Delphi (Pascal), C/C++, PERL, JavaScript, HTML, Objective-C


• Database – MySQL, DBISAM, ElevateDB, MSSQL


• Other – Drupal (Content Management System)

Education

• Bachelor of Applied Science, Electronics Engineering Technology         Nov 1996
  ITT Technical Institute, Knoxville, TN


• Associate of Applied Science, Electronics Engineering Technology        Aug 1995
  ITT Technical Institute, Knoxville, TN

“David is a well-disciplined, industrious person with a pleasant personality. He went well beyond the requirements in both the quantity and quality of his project, putting in a lot of extra research and attending extra office hours every week.”

Chris Hall

Database Administrator

ACS, A Xerox Company

“Great work ethic. Every deployment was managed within budget, on time and without costly "rework" post implementation. Managing the IT portfolio (ACS) for Met was definitely made easier with the support of David Dienhart.”

Marianna Vranicar

Vendor Manager

MetLife Disability

&“I have had the pleasure to work with David for over 2.5 years now and I can honestly say he is top notch and always is someone you can depend on to dig in and do what is needed to satisfy the customer.”

Frank Mangano

IT Infrastructure Manager

ACS, A Xerox Company

Nicholasville, KY 40356

http://www.dienhart.com